Entry Topical Term

Number of records used in: 1

001 - CONTROL NUMBER

• control field: 823

003 - CONTROL NUMBER IDENTIFIER

• control field: IIU

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20250120081155.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 250120|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: IIU
• Transcribing agency: IIU

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Total quality management

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (IIU)486: Cook, Sarah, 1955- 820, Customer care excellence :, 2011.