000 | 00563nam a22002057a 4500 | ||
---|---|---|---|
003 | IIU | ||
005 | 20161006001334.0 | ||
008 | 160319b xxu||||| |||| 00| 0 eng d | ||
020 | _a9780857133908 | ||
040 | _ciiu | ||
082 |
_222 _a368.00688/ _bLYN |
||
100 |
_aLyn, Beverley _9178 |
||
245 |
_aCustomer service in insurance IF9 / _cBeverly Lyn |
||
250 |
_a2013-14 _bStudy text |
||
260 |
_aLondon, _bThe chartered insurance institute; _c2013, |
||
300 |
_a294p; _bill/co; _c30cm; |
||
490 | _aCertificate in insurance | ||
500 | _aIndex | ||
942 |
_2ddc _cBK |
||
999 |
_c213 _d213 |