000 00563nam a22002057a 4500
999 _c260
_d260
003 IIU
005 20161118151023.0
008 160319b xxu||||| |||| 00| 0 eng d
020 _a9780857138460
040 _ciiu
082 _222
_a368.00688/
_bLYN
100 _aLyn, Beverley
_9178
245 _aCustomer service in insurance IF9 /
_cBeverly Lyn
250 _a2016-17
_bStudy text
260 _aLondon,
_bThe chartered insurance institute;
_c2016,
300 _a308p;
_bill/co;
_c30cm;
490 _aCertificate in insurance
500 _aIndex
942 _2ddc
_cBK