Best practice guide for customer service managers : an activity-based workbook for leaders of teams that strive for service excellence / Trevor Arden & Stephenie Edwards

By: Contributor(s): Material type: TextTextPublication details: Wiltshire : Customer 1st international, 2009.Description: 248p. : ill. col. : 30 cmISBN:
  • 9780954874421
  • 0954874420
Subject(s): DDC classification:
  • 658.812/ ARD
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Item type Current library Collection Call number Status Barcode
Books Books ITC Library General shelves Purchases 658.812/ ARD (Browse shelf(Opens below)) Available 2019-0056
Books Books ITC Library General shelves Purchases 658.812/ ARD (Browse shelf(Opens below)) Available 2019-0057
Books Books ITC Library General shelves Purchases 658.812/ ARD (Browse shelf(Opens below)) Available 2019-0058

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